How CyberConnect handles platform data.

This privacy page explains the categories of data CyberConnect uses to run IT training, service requests, expert workflows, authentication, payments, and admin operations.

Website operator

This website is operated by CyberConnect. Contact: support@cyberconnect.pro, +91-9313985248. Registered address: 351KA, RANIDIHA SIKTAUR ROAD, NEAR PS PUBLIC SCHOOL, BEHIND GD Enclave, PAKRIHWA KHORABAAR, Gorakhpur, Gorakhpur, Uttar Pradesh - 273010, India.

Information we collect

CyberConnect may collect account details, name, email address, mobile number where provided, selected role, request content, expert responses, payment ledger records, subscription status, authentication events, and audit activity needed to operate the platform.

How we use information

We use information to authenticate users, enforce role permissions, process requests, manage negotiations, record payments and subscriptions, prevent abuse, improve platform reliability, and support security investigations.

Protection and retention

The platform uses password hashing, secure cookies, CSRF protection, role-based access control, admin MFA, activity logs, request limits, and protective headers. We retain information only as long as needed for service delivery, legal, tax, dispute, and operational purposes.

Sharing

Request details are shared only as needed for platform workflows, such as showing open requests to eligible experts or showing expert responses to the requester. CyberConnect should not sell personal information.

User choices

Users can request account or data handling assistance by contacting support@cyberconnect.pro. We may need to verify identity before processing account, correction, or deletion requests.