FAQ
Common questions about CyberConnect.
Quick answers about roles, pricing, expert workflows, security controls, and how the platform is intended to operate.
Who is CyberConnect for?
CyberConnect is for IT students, teams that need authorized technical work completed, and experts or consultants who want focused IT service opportunities.
What can students do?
Students can post training requests for free, review expert interest, and lock one expert for the training topic.
What can clients or requesters do?
Clients / Requesters can buy a work request credit (Loading pricing), post authorized IT work requirements, review expert responses, and lock one expert for the request.
What can experts do?
Experts can activate an admin-configured subscription (Loading pricing), browse relevant training and work requests, express interest, and manage locked engagements.
Why is this different from a freelance marketplace?
CyberConnect is IT-security-specific, uses role-based permissions, keeps pricing simple, and closes competing responses once one expert is locked.
Is payment gateway integration live?
CyberConnect displays service prices in INR. Credits and subscriptions are granted only after successful payment verification through the active payment provider.
How is admin access protected?
Admin APIs require the admin role. The platform also supports admin MFA, audit logs, CSRF protection, secure cookies, and brute-force lockout controls.
Where do users land after login?
Users land on the dashboard because that is where role selection, requests, credits, payments, subscriptions, negotiations, and activity are managed.